Operational Support Staff Middle Wallop

Salary:  £27,767.08 - £33,320.50

Closing Date: 30th September

Job Purpose: 

NATS Solutions is currently seeking to recruit an Operational Support Staff (OSS) to join their team based at the Army Aviation Centre (AAC) Middle Wallop, a British Army airfield near the Hampshire village of Middle Wallop. The base is utilised for Army Air Corps training and hosts 2 (Training) Regiment AAC and 7 (Training) Regiment AAC under the Army Aviation Centre. 

At AAC Middle Wallop, the Army Air Corps conducts essential aviation training for its personnel. The Airfield is a hub for helicopter training, and it plays a vital role in ensuring the proficiency and readiness of Army aviators. 

The routine hours require an OSS to be available 0730-0200 Mon-Thu and 0730-1700 Fri. Individual OSS work a rotating pattern of early and late shifts over a 40-hour week, overlapping with their colleagues to cover this. There is provision within the contract to extend these times for weekend working, and to conduct OSS duties at Netheravon Airfield, all with agreed notice.  

The OSS is responsible for providing a broad range of support activities as instructed by local management to ensure the efficient delivery of the Air Traffic Control Service and the Station Operations function. They are required to demonstrate a high level of professionalism, providing general support services to Air Traffic Controllers and performing duties that contribute to the smooth running of the unit. 

Principle Accountabilities: 

Operating to Company procedures and Regulatory requirements, the successful applicant will provide support within the Air Traffic Service Unit at AAC Middle Wallop. The following tasks will be undertaken (Note the list is not exhaustive, and employees are required to adjust their working tasks to meet all Regulatory, Customer, and Company requirements). Operational Support Staff Duties involve: 

• Opening checks which include opening the building, equipment serviceability checks. 

• Manning the Visual control assistant’s position, which includes notifying Controllers of planned aircraft movements, updating airborne and landing times, and forming part of the ATC Team response to aircraft emergencies. 

• Receiving and acting upon telephone calls and emails to the ATC unit. 

• Conducting Routine and Special Met Observations and inputting the METAR to the Met System. 

• Receiving and actioning flight plans, NOTAM’s dissemination, and other essential flight data. 

• General airfield driving duties. 

• Reporting aerodrome and equipment faults to the relevant help desks. 

• Submitting Air Safety Incident reports. 

• Maintaining operational statistics and databases for Company, Customer, and Regulatory purposes. 

• Assisting in document control. 

• Other reasonable administration support activities as required. 

• Any other reasonable support tasks required by the local unit. 

Qualifications and Skills: 

Applicants should possess: 

• Airfield experience or a passion for aviation. 

• Excellent communication and good organisational skills. 

• A strong team player is required with the ability to demonstrate flexibility in meeting various working demands placed upon them. 

• Basic numeracy and literacy. 

• Proficient computer skills, including the use of Microsoft applications. 

• An excellent timekeeping and attendance record. 

• A full UK driving licence. 

• A minimum Colour Perception requirement of CP2 (Safe) or CP3 (Defective Safe) to be able to hold an airfield driving permit. 

Additional vacancy information

Please note: All staff at NATS are subject to UK Security Vetting and Clearance (SC) and must maintain valid clearance throughout employment. We are unable to progress applications where an applicant does not meet eligibility requirements for clearance. For further guidance click here Security Clearance - NATS 

If you share our passion to advance aviation and keep the skies safe – we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry.